PNW Medical Benefits
Network Change:
Cigna to BeniComp-managed plan
Effective January 1, 2026
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BeniComp is the company that runs our medical plan behind the scenes. They are not a doctor or hospital. They handle things like:
• Processing medical claims
• Managing the provider network
• Helping make sure the plan works correctly
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BeniComp uses different doctor networks depending on where you live:
• First Choice Health Network will be the medical network for Washington, Oregon, and Idaho employees and dependents.
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Possibly. If your provider participated in the Cigna network, they may not automatically be in the new network. You should verify whether your provider participates in First Choice Health. You should check that your doctor is in the new network before your next appointment.
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You may pay more out of pocket, or the visit may not be covered. This is why checking your provider is important. 6 Degrees Health will assist with out of network coverage access issues. See the 6 Degrees Out-of-Network page for more information.
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Most covered services stay the same, but the doctors and hospitals you can use may change.
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• On the day your plan becomes active, you will have access to a digital copy of your insurance card in the BeniComp portal.
• To request a replacement of the physical copy of your insurance card, you can chat with a BeniComp member advocate in your member portal.
• Providers can verify your plan by calling BeniComp at (866) 797-3343 or by going to benicomp.com/provider.
Your medical network:
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First Choice Health Network is the medical network for employees and dependents living in Washington, Oregon, and Idaho.
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• In-network doctors, clinics, and hospitals
• Preventive care, urgent care, and ongoing treatments
• Prescription medications when filled at in-network pharmacies
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Use the 2 provider search buttons below.
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Pay the appropriate copay or coinsurance at the time of service. Claims are processed through BeniComp.
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See the 6 Degrees Health page.
Your plan details
Medical Network: First Choice Health
Group Name: West Coast Self Storage
Group #: WCS2026
Payer ID #: 18151
BeniComp Concierge: 1-866-797-3343 or service@benicomp.com
Claims address: 8310 Clinton, Park Fort Wayne, IN 46823
*A digital copy of your insurance card can be accessed through the BeniComp Member Portal.
What should I bring to my first doctor’s office visit?
At your first (or next) office visit, bring your insurance card and the Medical Office HP & Claim Submission Information flyer with you.
*This information will help your medical team best quote member cost-sharing and avoid any claim delays, denials, or incorrect member billing.
Deductibles and copays for First Choice Health
Help with transition to BeniComp
BeniComp offers extra help to make switching plans easier — especially if you have doctors you see regularly, upcoming procedures, or ongoing medications.
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Your doctor’s office needs your new insurance information.
• You can submit your doctor’s information using BeniComp’s transition support form. Click here for the form to complete: Provider Outreach Form
• BeniComp will contact your doctor for you to update your insurance information.
• Choose “Provider Verification” as the request type.
• BeniComp will let you know once this is completed.
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If you or a dependent has an upcoming surgery, procedure, or medication that was already approved under the old plan:
• Submit the details using the transition support form.
• Choose “Ongoing/Specialized Treatment” as the request type.
• BeniComp will review the information and work directly with your provider if more details are needed.
• You will receive updates or confirmation about coverage.
Quick Links
Medical Plan Documents
Medical Claims Support - BeniComp
Access to a digital copy of your insurance card